![]() On the Admin computer, enter the Client ID of the remote partner into the “Client ID” field in AeroAdmin. Once installation is complete, you can use AeroAdmin to connect to a remote machine with the following procedure. Run the file to install the application on your computer. Find the installation file in the system folder after the download. Go to the official AeroAdmin site, and download the file AeroAdmin.exe. Using the free app will give you a feel for the software but, as you would expect, the paid version offers superior functionality. File transfer and branding are not available with the free tool. There are some limitations with the free version including placing a limit on the number and elapsed time of connections. Your first decision is whether to download the free or paid version of AeroAdmin. In this section, we will show you how to use AeroAdmin and provide a few tips to enhance your use of the software. Multiple computers can be controlled simultaneously by AeroAdmin and a single remote machine can be accessed by multiple administrators. ![]() Access rights can also be configured centrally to streamline the tool’s deployment. The premium edition of AeroAdmin enables organizations to customize the user interface with company branding and logos. It can be copied to another machine or exported to the cloud for further use. Contact BookĪ small contact database enables a support team to keep track of the computers they access and users they assist. ![]() The system registers the message as a ticket and assigns it a unique ID for team tracking. Simple Message ServicesĬustomers can use this feature to directly contact the support team through the application. It can be configured so the remote support team can reboot the computer and then gain control of it when it restarts. With unattended access, AeroAdmin runs as a service on the remote machine, allowing connectivity without physical intervention. AES and RSA bank-level encryption and security standards keep your data safe. You can also copy files between computers and file transfers are paused and resumed if the connection fails. The key features of AeroAdmin include: File Transferĭata security is maintained by using a secure encrypted channel to access information on the remote machine. ↗ Compare main features of Aeroadmin & TeamViewer.
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